Introductory notes. This week we explore issues that surround making and breaking commitments. Our goal is to grow from being people who (at least occasionally) make casual commitments to being…
This week I’d like to introduce you to the idea that real power in the workplace is power ‘with’ people, not ‘over’ them. When I say ‘real power’ I mean…
Hello and welcome. Last week I talked at length about how to minimize defensiveness – basically by avoiding criticism and attacking the problem, not the person, when providing corrective feedback.…
Introduction: Hello again. Last week I talked about why it’s so important to provide corrective feedback without criticizing and demoralizing team members. (Please see Post 6, “Why and How to…