21. Employee Engagement: “Is there a magic bullet?”
People in business know the foundation for success is a large, stable and ever-growing base of loyal customers – customers who stay with us no matter what cut-price competitors promise.…
20. Building a ‘Real’ Team Code of Conduct
If you‘ve read my articles on Action Meetings, you may recall me saying that we had to establish rigid rules of the road in order to make brainstorming productive. Now…
19. Action Meetings Revisited: How to fully engage ’The Quiet Ones’
In my posts on Action Meetings (Posts 16 and 17), I spoke of the need to spell out the rules of the road when brainstorming so that ‘The Loud Ones’…