32. Reaction Management: How to Stay Calm and Think Clearly Under Pressure
As I said in post #1 of this series, I believe there’s a huge missing piece in the puzzle of human development. Advanced in so many other ways, most of…
30. The art and science of ‘effective’ brainstorming
This week, I want to share my long-standing relationship with brainstorming – a skill that became central to my work as ‘The Turnaround Guy,’ one of a small number of…
29. Does your persona do your thinking (and speaking) for you?
Throughout my forty-plus years as The Turnaround Guy, working with companies on the brink of bankruptcy, I kept running into a fascinating challenge that I came to call Persona Management.In…
28. “Catching Snowflakes.” How to catch conflict before it snowballs out of control.
Conflict prevention vs. conflict resolution I studied conflict resolution at the Justice Institute of BC in Vancouver, Canada. I’ve mentioned elsewhere that studying with the institute’s Centre for Conflict…
27. “Reactance: The most important word you’ve never heard of?”
This week I’m going to head us into unexplored waters. (Well, unexplored by me at least, until just this past year). We’re going to explore a little-known phenomenon called ‘reactance.’…
26. Do you do (regrettable) things ‘on purpose’ – or ‘by accident?’
This week we explore the role of purpose in our lives as leaders. For many years I opened this topic by asking participants in my leadership training seminars and workshops…
25. Are You a Good Listener – Really? Part Two: Blocks to Communication.
Last week we explored the skill of active listening and how we can use it when we need to really hear what another person is saying, thinking and feeling. We…
24. Are You a Good Listener – Really? Part One: The Skill of Active Listening
This week we explore one of the most challenging skills in leadership: The art and science of effective listening. You can substitute the word ‘active’ for the word ‘effective’ if…