Throughout my forty-plus years as The Turnaround Guy, working with companies on the brink of bankruptcy, I kept running into a fascinating challenge that I came to call Persona Management.In…
This week I’m going to head us into unexplored waters. (Well, unexplored by me at least, until just this past year). We’re going to explore a little-known phenomenon called ‘reactance.’…
This week we explore the role of purpose in our lives as leaders. For many years I opened this topic by asking participants in my leadership training seminars and workshops…
Last week we explored the skill of active listening and how we can use it when we need to really hear what another person is saying, thinking and feeling. We…
This week we explore one of the most challenging skills in leadership: The art and science of effective listening. You can substitute the word ‘active’ for the word ‘effective’ if…
The Scene: I was asked to lead a workshop for a group of unemployed college grads participating in a program designed to help them gain work experience in their fields.…
Hello and welcome. Last week I talked at length about how to minimize defensiveness – basically by avoiding criticism and attacking the problem, not the person, when providing corrective feedback.…
Introduction: Hello again. Last week I talked about why it’s so important to provide corrective feedback without criticizing and demoralizing team members. (Please see Post 6, “Why and How to…