32. Reaction Management: How to Stay Calm and Think Clearly Under Pressure
As I said in post #1 of this series, I believe there’s a huge missing piece in the puzzle of human development. Advanced in so many other ways, most of…
31. When mistakes are made: 10 tips on how to correct without demotivating.
Leaders at work are fire fighters, dealing daily with the consequences of mistakes made by people. Dealing with mistakes effectively (or not) has a huge impact on work quality, safety…
30. The art and science of ‘effective’ brainstorming
This week, I want to share my long-standing relationship with brainstorming – a skill that became central to my work as ‘The Turnaround Guy,’ one of a small number of…
19. Action Meetings Revisited: How to fully engage ’The Quiet Ones’
In my posts on Action Meetings (Posts 16 and 17), I spoke of the need to spell out the rules of the road when brainstorming so that ‘The Loud Ones’…
18.‘How to Overturn Murphy’s Law!’ (Hint: Expect the Unexpected)
This week we look at what can happen when we rigorously plan ahead for problems we could encounter when starting a new project or procedure – and review what happened…
17. “Need Action? Hold an Action Meeting” – Part 2: Tips, tricks and how-to’s.
This week we discuss tips, tricks and how-to’s involved in conducting action meetings. The first trick I want to share involves changing our mind about problems. I used to think…
16. “Need Action? Hold an Action Meeting” – Part 1: Little Things Mean a Lot.
Hello and welcome back. In this week’s episode we introduce the topic of holding brainstorming and action-planning sessions that I call ‘Action Meetings.’An action meeting is a meeting where problems…
15. No-Fault Problem-Solving. Part 2: The no-fault method in action.
Last week I introduced you to no-fault problem-solving (Post 14). Now let’s look at how this approach – combined with creative thinking and brainstorming – can help us solve just…