A Google search result describes Toxic Boss Syndrome (TBS) beautifully: “A pattern of managerial behavior that consistently creates a hostile, stressful, or demoralizing work environment. These managers often lead through…
As I said in post #1 of this series, I believe there’s a huge missing piece in the puzzle of human development. Advanced in so many other ways, most of…
Leaders at work are fire fighters, dealing daily with the consequences of mistakes made by people. Dealing with mistakes effectively (or not) has a huge impact on work quality, safety…
This week, I want to share my long-standing relationship with brainstorming – a skill that became central to my work as ‘The Turnaround Guy,’ one of a small number of…
In my posts on Action Meetings (Posts 16 and 17), I spoke of the need to spell out the rules of the road when brainstorming so that ‘The Loud Ones’…
This week we look at what can happen when we rigorously plan ahead for problems we could encounter when starting a new project or procedure – and review what happened…
This week we discuss tips, tricks and how-to’s involved in conducting action meetings. The first trick I want to share involves changing our mind about problems. I used to think…
Hello and welcome back. In this week’s episode we introduce the topic of holding brainstorming and action-planning sessions that I call ‘Action Meetings.’An action meeting is a meeting where problems…